Specialist – Inbound Chat – Customer Services (Pune)
Wiki Article
We're searching for a dedicated and enthusiastic Specialist to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by assisting their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Resolving customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with accurate support via live chat. You'll address a spectrum of customer inquiries, ensuring their happiness.
- Develop your customer service expertise.
- Collaborate with a talented team of professionals.
- Gain valuable experience in the tech industry.
If you are ready to grow your career, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, supporting them with their concerns through live chat.
- Duties include:
- Proactively engaging with customers via live chat
- Delivering prompt and helpful solutions to customer concerns
- Maintaining a positive and professional demeanor at all times
- Working with other teams to guarantee seamless customer service
If you are a team player with excellent customer service skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to develop your career in customer service while contributing in a dynamic company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a friendly and supportive attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a passion for customer service? Do you excel in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing prompt and exceptional support via live chat. You'll be responsible for addressing customer inquiries, troubleshooting issues, and providing a positive interaction.
We offer a collaborative work environment with opportunities for growth. If you are eager to make a difference, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a sharp eye for detail and a commitment to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the primary point of contact for our respected customers. You will resolve their inquiries in a timely and professional manner. Your interpersonal skills will be critical in fostering positive customer read more interactions.
At Eclerx Pune, we strive to create a inclusive work environment where you can thrive both personally and professionally. We offer rewarding compensation and benefits packages, as well as opportunities for skill advancement.
- As you are a results-oriented individual with a strong work ethic and a true desire to make a meaningful impact, we encourage you to consider joining our team!